Customer Service - Residential , English only position permanent

RANDSTAD
City: Ottawa - Gatineau
Last visit: 2014-10-29
Author's ads: 1

Posted: 2014-10-29

Description:

As the country's leader in general staffing, we specialize in temporary roles and permanent placement for specific industry sectors. From city centres to suburban areas, our extensive network of branches span across Canada. This reach allows us to provide you with in-depth knowledge of local markets, insightful employment industry trends and exclusive access to the best employers in your area. Our knowledgeable and tenured Staffing consultants have a proven and thorough approach to recruitment, always ensuring applicants find the right job fit. As a real partner in your career development, our team of consultants excel in helping you find the right positions in the following fields:

Administrative Support

Accounting and Finance Support

Contact Centre and Customer Care

Industrial Support

Skilled Trades and Industrial Management

Customer Service - Residential , English only position permanent 345699)

Customer Service Residental Position- English only

Permanent English Only Position

Provide customer support to their corporate and international business clients in both French and English.

- Basic troubleshooting and dispatching service requests.

- Following up on all service requests.

- Respond to billing inquiries.

- Receive service cancellation and service modification requests

Advantages

Monday- Friday (must be available between 9am-9pm Saturday 9-5 ,Sundays 9-5, and available to work on stat holidays

37.5 hours per week

Permanent, $27,300 per year

Full benefits after 3 months

Qualifications

- English only position

- Professional communication style, both verbal and written

- Minimum of 1 year experience in a similar role (Customer service, help desk, billing clerk, insurance industry)

- Basic understanding of accounting principles (credit-debit

- Reliable and punctual

- Abitlity to multi-task

- Excellent organizational skills

- Outgoing, empathetic and friendly demeanor

- Great team player

Secondary education required

please send cv to johanna.lemieux@randstad.ca

Johanna

Phone Number:

613.688.5560

Fax Number:

613.688.5566

Click here to apply

Industry: Recruitment and Staffing

Job Function: Customer Service

Website: http://www.randstad.ca